Initial assistance with appeals should be an informal process discussed with their assigned OSD Disability Management Specialist. Students may use the Accommodations Appeals Process to resolve issues that they may have regarding:
- denial of academic accommodations
- decisions regarding eligibility for academic accommodations
- determinations of specific appropriate academic accommodations, provision of accommodations and auxiliary services, provision of communication services,
- delay and/or denial of services or equipment
- unequal treatment or discrimination
- program and architectural inaccessibility
- administrative decisions of the OSD office
Students may address their concerns through an informal or a formal process. We highly encourage students to begin with the informal process, although they are not required to.
Informal Appeals
- A student who has a complaint regarding determination of disability status, service provision and/or related issues will meet with their Disability Management Specialist within 10 working days of the event to attempt to resolve the issue.
- If an informal resolution is not reached, the student may request to forward their appeal to the OSD Associate Director within 10 working days. Upon receipt of the written appeal, the OSD Associate Director will arrange the meeting within 10 working days. The OSD Disability Specialist may attend this meeting at the request of either the student or the OSD Associate Director. The OSD Associate Director will inform the student in writing of the outcome of the interaction no later than 10 working days after the meeting.
- If resolution is not met at this level, the student may request that the informal appeal be passed to the OSD Director within 10 working days. Upon receipt of the written appeal, the OSD Director will arrange the meeting within 10 working days. The OSD Disability Specialist and the Associate Director may attend this meeting at the request of either the student or the OSD Director. The OSD Director will inform the student in writing of the outcome of the interaction no later than 10 working days after the meeting.
Formal Appeals
- If you are unsatisfied with the outcome of the informal process or would like to begin the formal appeals process, submit a formal appeal to the OSD Director within 10 working days of the event or the last date of a related series of events or actions. The OSD Director will inform the student in writing of the outcome of the interaction no later than 10 working days after the meeting.
- If you are unsatisfied with the outcome of the first step in the formal process, the student may request to meet with the OSD Appeals Committee within 10 working days of the outcome of initial formal process request. The chair of the committee/OSD Director, will notify the student of the outcome, 10 working days after the meeting has concluded.